On-site in Northwest Oregon and Remote Support Worldwide
We repair desktops, laptops and servers that run on Windows, Mac, or Linux.
No hidden costs: No hidden costs: Our hourly rate is just $60 an hour for as long as it takes to finish the job. We don't charge extra for same day service or emergency visits. If you are in need of general consulting or you plan to do a large project, we will simply charge you $60 an hour. We also have some flat rates listed below.
We purchase parts on the day of service at the lowest prices available. We do not mark up the cost of parts, however we do charge a one-time fee of $30 for time spent on researching and purchasing parts.
Includes pinpointing the problem, proposing a solution, and estimating the cost to fix it. This minimum charge is applicable only if you decide not to proceed with the repairs. free!We will answer a quick question over the phone without charge (5 minute maximum).
Installation of a new computer part such as a printer, scanner, hard drive, RAM, CD/DVD ROM, network card, video card, or any other piece of hardware. Includes software and/or driver installation and verification that everything works.
Includes setup of new equipment, printer installation, connecting to the Internet, email setup, and anti-virus installation.
Additional software installation or data transfer from an old system to the new one is billed at $60 an hour.
Symptoms of virus and spyware infections may include sudden slowness, uncontrollable pop-ups, website redirection, and system crashes. These types of infections are a great threat to privacy and may result in identity theft. We will remove the infections and install the latest anti-virus and anti-spyware software on your computer. In some cases the infection causes irreversible damage to the operating system, in which case a System Reinstall would be required.
A system reinstall will return your computer to its original condition, same as the day you bought it. We will also preserve all your data. This will give you a fresh start and allow for a complete removal of viruses or other problems that may plague your system.
A system reinstall includes the following:
Please have all original installation CD's available to speed up the reinstall process. Some software may be found on the Internet if you do not have the original CD's.
Have you purchased a new Windows Vista PC in the recent months? Then you're probably eligible for a free Windows 7 upgrade! Call us, we'll help you upgrade.
Creating a backup routine is the most important thing you can do for your data. It's the only sure way to prevent data loss. Do not rely on your equipment, now matter how new it is.
Call us, we will save your important files and establish a regular backup routine so you can save your data to CDs, DVDs, a thumb drive, a portable hard drive, or a separate computer system. We can also set you up with an online backup service such as Carbonite or Dropbox. You will never have to worry about losing your files again!
Lost an important file? We can recover data from a broken computer, a crashed hard drive, or a dead memory card. We are able to recover data 99% of the time. For extensive recovery solutions we may refer you to a service such as Salvage Data or Drive Savers.
We are not liable for data lost during data recovery attempts. We will not proceed with a recovery attempt if we believe it will cause further damage and data loss. A minimum charge of $60 is applicable, even if it's an unsuccessful recovery attempt.
Includes the setup and configuration of a modem or a router, connecting it to the Internet, and securing the network. This price includes the setup of up to three network devices. Extra $30 charge for each additional device (server, computer, laptop, or printer).
Includes the installing of Anti-Virus and Anti-Spyware software (free versions are available for residential customers, businesses are usually required to purchase them). We can also setup Internet filtering services such as OpenDNS for family safety or to minimize employee Internet access to only work related sites.
A computer tune up may greatly increase performance, reduce security vulnerabilities, and eliminate the need for a system replacement. In some cases a low cost system upgrade could greatly increase performance. A tune up includes the following:
We can help you with any technological needs you may have for your home or business. Please call 1-877-TEKNYKA or email us at info@teknyka.com for more details.
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